Credit reporting
Firstbank credit reporting complaints
Consumers have filed 18 complaints about Firstbank's credit reporting, 1 in the last 12 months. Firstbank answered 100% on time and closed 0% with relief. See the whole Firstbank record.
Firstbank against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Firstbank | 1 | 100% | 0% |
Latest Firstbank credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 21, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 11, 2025 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Nov 28, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 26, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 18, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 27, 2024 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Fixed |
| Mar 13, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 18, 2022 | Credit reporting | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | Explained |
| Apr 5, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 4, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Fixed |
| Aug 27, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 23, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Jul 3, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 21, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 7, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 24, 2018 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 22, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 17, 2017 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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