Debt collection
Firstsource Business Process Services debt collection complaints
Consumers have filed 1,349 complaints about Firstsource Business Process Services's debt collection, 257 in the last 12 months (+17%). Firstsource Business Process Services answered 99.6% on time and closed 0% with relief. See the whole Firstsource Business Process Services record.
Firstsource Business Process Services against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Firstsource Business Process Services | 257 | 99.6% | 0% |
Latest Firstsource Business Process Services debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 10, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 9, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 9, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 7, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 1, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 1, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Aug 28, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 27, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 26, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 25, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 23, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 18, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 15, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 12, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 12, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 10, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 9, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 9, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 6, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 5, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 2, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 1, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 31, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 29, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jul 26, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 25, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 23, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jul 22, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 21, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 21, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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