Debt collection
Firstsource Business Process Services debt collection complaints
Consumers have filed 1,349 complaints about Firstsource Business Process Services's debt collection, 257 in the last 12 months (+17%). Firstsource Business Process Services answered 99.6% on time and closed 0% with relief. See the whole Firstsource Business Process Services record.
Firstsource Business Process Services against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Firstsource Business Process Services | 257 | 99.6% | 0% |
Latest Firstsource Business Process Services debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 17, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 17, 2025 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Jul 15, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 12, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 10, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 3, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 2, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 27, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Jun 27, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 25, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 23, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jun 20, 2025 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Jun 19, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 17, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 15, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 13, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 13, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 12, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 11, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 6, 2025 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Jun 6, 2025 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Jun 5, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 2, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 31, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| May 29, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 29, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 29, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 23, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 22, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 19, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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