Debt collection
Firstsource Business Process Services debt collection complaints
Consumers have filed 1,349 complaints about Firstsource Business Process Services's debt collection, 257 in the last 12 months (+17%). Firstsource Business Process Services answered 99.6% on time and closed 0% with relief. See the whole Firstsource Business Process Services record.
Firstsource Business Process Services against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Firstsource Business Process Services | 257 | 99.6% | 0% |
Latest Firstsource Business Process Services debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 3, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 29, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 29, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 29, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Apr 28, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 26, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 22, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 18, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 14, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 13, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Apr 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 11, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 9, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 8, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 7, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 7, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 7, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 6, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 6, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 6, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 1, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 1, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 30, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Mar 28, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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