Debt collection
Firstsource Business Process Services debt collection complaints
Consumers have filed 1,349 complaints about Firstsource Business Process Services's debt collection, 257 in the last 12 months (+17%). Firstsource Business Process Services answered 99.6% on time and closed 0% with relief. See the whole Firstsource Business Process Services record.
Firstsource Business Process Services against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Firstsource Business Process Services | 257 | 99.6% | 0% |
Latest Firstsource Business Process Services debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 18, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 18, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Feb 15, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Feb 15, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 15, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 13, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 13, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 12, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 12, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Feb 10, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Feb 10, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Feb 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 6, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Feb 3, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 2, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Feb 2, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Feb 1, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 31, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 30, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 28, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 26, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Jan 23, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 23, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 23, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 22, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 22, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 22, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 21, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 20, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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