Debt collection
Firstsource Business Process Services debt collection complaints
Consumers have filed 1,349 complaints about Firstsource Business Process Services's debt collection, 257 in the last 12 months (+17%). Firstsource Business Process Services answered 99.6% on time and closed 0% with relief. See the whole Firstsource Business Process Services record.
Firstsource Business Process Services against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Firstsource Business Process Services | 257 | 99.6% | 0% |
Latest Firstsource Business Process Services debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 12, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 9, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Dec 9, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 8, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 8, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 6, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 3, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 2, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 2, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 1, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 27, 2025 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Nov 25, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Nov 25, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 23, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 21, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 19, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 19, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 14, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 14, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 13, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 13, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 10, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 9, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 5, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 3, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 3, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 31, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Oct 29, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 26, 2025 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 26, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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