Debt collection
FIS debt collection complaints
Consumers have filed 425 complaints about FIS's debt collection, 54 in the last 12 months (-11%). FIS answered 100% on time and closed 0% with relief. See the whole FIS record.
FIS against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | FIS (Fidelity National Information Services) | 54 | 100% | 0% |
Latest FIS debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 28, 2018 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Aug 31, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 30, 2018 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Aug 28, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 24, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Aug 2, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 1, 2018 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 29, 2018 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| May 25, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 12, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 9, 2018 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Mar 8, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 7, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 28, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 3, 2018 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Feb 2, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 23, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 22, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 22, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 22, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 14, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 6, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 23, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 22, 2017 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Oct 17, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 13, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 6, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 29, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 29, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 25, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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