Debt collection
FIS debt collection complaints
Consumers have filed 425 complaints about FIS's debt collection, 54 in the last 12 months (-11%). FIS answered 100% on time and closed 0% with relief. See the whole FIS record.
FIS against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | FIS (Fidelity National Information Services) | 54 | 100% | 0% |
Latest FIS debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 17, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 8, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 18, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 10, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 24, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 15, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 12, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 10, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 4, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 2, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 12, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 22, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 11, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 6, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 21, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 20, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 9, 2019 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jul 10, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 23, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 29, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 5, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 4, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 22, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 19, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 19, 2019 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Feb 6, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 25, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 13, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 15, 2018 | Debt collection | False statements or representationTold you not to respond to a lawsuit they filed against you | Explained |
| Sep 28, 2018 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about FIS
No comments yet. Start the conversation - questions are welcome too.