Debt collection
Focus debt collection complaints
Consumers have filed 511 complaints about Focus's debt collection. See the whole Focus record.
Focus against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Focus | 0 | - | - |
Latest Focus debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 20, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 19, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 2, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 23, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 20, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 12, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 10, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 1, 2017 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 28, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 23, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 20, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 12, 2017 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Sep 9, 2017 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 7, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 31, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 14, 2017 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 9, 2017 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 1, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 26, 2017 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 19, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 18, 2017 | Debt collection | Took or threatened to take negative or legal actionSued you in a state where you do not live or did not sign for the debt | Explained |
| Jul 17, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 14, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 13, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 16, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 15, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 13, 2017 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 12, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 6, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 23, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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