Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Debt collection

Focus debt collection complaints

Consumers have filed 511 complaints about Focus's debt collection. See the whole Focus record.

Focus against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Focus0new--511

Every debt collector ranked

Latest Focus debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Jun 15, 2015Debt collectionCommunication tacticsFrequent or repeated callsMIExplainedYes
Jun 14, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineKYExplainedYes
Jun 13, 2015Debt collectionCont'd attempts collect debt not owedDebt is not minePAExplainedNo
Jun 12, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineWIExplainedNo
Jun 12, 2015Debt collectionCont'd attempts collect debt not owedDebt was paidOHExplainedNo
Jun 12, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineTXExplainedNo
Jun 12, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineOHExplainedNo
Jun 11, 2015Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedNo
Jun 11, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineCAExplainedNo
Jun 10, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineCAExplainedNo
Jun 5, 2015Debt collectionCommunication tacticsFrequent or repeated callsCTExplainedNo
Jun 3, 2015Debt collectionCommunication tacticsFrequent or repeated callsILExplainedYes
Jun 2, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineCAExplainedNo
Jun 1, 2015Debt collectionCommunication tacticsFrequent or repeated callsVAExplainedNo
Jun 1, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineFLExplainedNo
Jun 1, 2015Debt collectionCommunication tacticsFrequent or repeated callsNYExplainedYes
May 31, 2015Debt collectionCont'd attempts collect debt not owedDebt was paidTXExplainedYes
May 30, 2015Debt collectionDisclosure verification of debtRight to dispute notice not receivedNYExplainedYes
May 29, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineCAExplainedNo
May 28, 2015Debt collectionCont'd attempts collect debt not owedDebt was discharged in bankruptcyTXExplainedYes
May 28, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineCAExplainedYes
May 28, 2015Debt collectionImproper contact or sharing of infoTalked to a third party about my debtCAExplainedNo
May 27, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineTXExplainedYes
May 26, 2015Debt collectionCommunication tacticsFrequent or repeated callsPAExplainedYes
May 25, 2015Debt collectionImproper contact or sharing of infoContacted employer after asked not toMOExplainedYes
May 23, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineNYExplainedYes
May 22, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineNYExplainedYes
May 22, 2015Debt collectionDisclosure verification of debtRight to dispute notice not receivedKYExplainedYes
May 22, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineCAExplainedYes
May 21, 2015Debt collectionCont'd attempts collect debt not owedDebt was paidOHExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about Focus

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience