Debt collection
Focus debt collection complaints
Consumers have filed 511 complaints about Focus's debt collection. See the whole Focus record.
Focus against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Focus | 0 | - | - |
Latest Focus debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 9, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Feb 8, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 8, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Feb 2, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jan 30, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Jan 22, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jan 18, 2017 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 13, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jan 8, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
| Jan 7, 2017 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Jan 1, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Dec 18, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Dec 9, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
| Dec 6, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Dec 5, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Nov 29, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Nov 18, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Nov 15, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Nov 8, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Nov 8, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Nov 1, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Oct 31, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Oct 24, 2016 | Debt collection | Communication tacticsThreatened to take legal action | Explained |
| Oct 20, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 20, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 18, 2016 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 13, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Oct 12, 2016 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 3, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Sep 20, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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