Debt collection
Focus debt collection complaints
Consumers have filed 511 complaints about Focus's debt collection. See the whole Focus record.
Focus against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Focus | 0 | - | - |
Latest Focus debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 22, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 20, 2017 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| May 19, 2017 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 16, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 9, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 4, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 27, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 27, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 25, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 20, 2017 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Apr 19, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 18, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 12, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Apr 8, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Apr 7, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Apr 4, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Apr 4, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Apr 4, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Mar 31, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Mar 30, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Mar 22, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Mar 14, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Mar 13, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Mar 10, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Mar 7, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 28, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Feb 27, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Feb 25, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Feb 13, 2017 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Feb 9, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Focus
No comments yet. Start the conversation - questions are welcome too.