Mortgages
Franklin Credit Management mortgages complaints
Consumers have filed 231 complaints about Franklin Credit Management's mortgages, 6 in the last 12 months. Franklin Credit Management answered 83.3% on time and closed 0% with relief. See the whole Franklin Credit Management record.
Franklin Credit Management against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Franklin Credit Management | 6 | 83.3% | 0% |
Latest Franklin Credit Management mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 1, 2026 | Mortgages | Struggling to pay mortgageForeclosure | In progress |
| Aug 7, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jun 10, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Mar 25, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Feb 18, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jan 28, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Nov 3, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 3, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Sep 29, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 16, 2025 | Mortgages | Trouble during payment processFees charged | Explained |
| Sep 16, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 16, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Dec 30, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Nov 8, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Nov 6, 2024 | Mortgages | Trouble during payment processLien release | Explained |
| Oct 30, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Oct 8, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Sep 23, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 20, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 20, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 6, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 30, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Jul 8, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Dec 27, 2023 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Dec 7, 2023 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Nov 16, 2023 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Nov 2, 2023 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Oct 31, 2023 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Oct 11, 2023 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 21, 2023 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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