Complaint log
Genesis Credit Management complaint log
The newest complaints about Genesis Credit Management, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 5, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 23, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 20, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 15, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 26, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 19, 2019 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Feb 3, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 29, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 15, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 14, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 9, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 17, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Money back |
| Nov 26, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 13, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 10, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 7, 2018 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Aug 21, 2018 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| May 31, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 11, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 10, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 28, 2018 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Mar 21, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 18, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 13, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 21, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 15, 2018 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jan 24, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 21, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Jan 8, 2018 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jan 3, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 4, 2017 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Nov 30, 2017 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 26, 2017 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 24, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 12, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 9, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 23, 2017 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 15, 2017 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jul 30, 2017 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 19, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 15, 2017 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Jul 1, 2017 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jun 9, 2017 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 21, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Mar 24, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Mar 9, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Jan 17, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jan 12, 2017 | Debt collection | Improper contact or sharing of infoContacted employer after asked not to | Explained |
| Dec 28, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Dec 23, 2016 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works