Debt collector · complaint record
Genesis Credit Management complaints
Filed under Genesis Credit Management, LLC
Consumers have filed 73 complaints about Genesis Credit Management since 2015, none in the last 12 months. It answered 30.1% on time and closed 1% with relief for the customer. The most common problem is communication tactics.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 73
- Last 12 months
- 0
- Answered on time
- 30.1%
- Closed with relief
- 1%
- Last 30 days
- 0
- Rank
- -
Since November 2015
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Apr 5, 2019
Genesis Credit Management complaints by month
The busiest month was September 2016 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Genesis Credit Management answered all time
- Closed with monetary relief11.4%
- Closed with explanation7298.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Genesis Credit Management complaints are about
Top Genesis Credit Management problems
Inside "Communication tactics"
- Frequent or repeated calls 5
- You told them to stop contacting you, but they keep trying 4
- Used obscene, profane, or other abusive language 3
- Threatened to take legal action 3
- Used obscene/profane/abusive language 1
Where Genesis Credit Management complaints come from
Most complaints: Washington (37), California (9), Oregon (7), Texas (4), Connecticut (3).
Genesis Credit Management compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Genesis Credit ManagementDebt collection | - | 0 | - |
Compare side by side: Genesis Credit Management vs Green Square · Genesis Credit Management vs EMoneyUSA · Genesis Credit Management vs Mullooly Jeffrey Rooney & Flynn · Genesis Credit Management vs Credit World Services
What people say about Genesis Credit Management
All experiencesNo experiences with Genesis Credit Management yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Genesis Credit Management complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 5, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 23, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 20, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 15, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 26, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 19, 2019 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Feb 3, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 29, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 15, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 14, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 9, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 17, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Money back |
Questions about Genesis Credit Management
How many complaints does Genesis Credit Management have?
Genesis Credit Management has 73 complaints on record since November 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Genesis Credit Management respond to complaints?
Yes. Genesis Credit Management answered 30.1% of its complaints on time (within 15 days) and closed 1% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Genesis Credit Management?
The most common problems are communication tactics (16), attempts to collect debt not owed (11), disclosure verification of debt (11).
Is Genesis Credit Management legit?
Genesis Credit Management is a real company with a public complaint record: consumers have complained about it 73 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Genesis Credit Management legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Genesis Credit Management?
Complain to Genesis Credit Management in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Genesis Credit Management complaints come from?
Most come from Washington (37), California (9), Oregon (7). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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