Debt collector · complaint record
Genuine Debt Solutions complaints
Filed under Genuine Debt Solutions, LLC.
Consumers have filed 20 complaints about Genuine Debt Solutions since 2015, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is cont'd attempts collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 20
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2015
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Jan 5, 2017
Genuine Debt Solutions complaints by month
The busiest month was March 2015 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Genuine Debt Solutions answered all time
- Closed with explanation1470%
- Untimely response630%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Genuine Debt Solutions complaints are about
Top Genuine Debt Solutions problems
Inside "Cont'd attempts collect debt not owed"
- Debt is not mine 5
- Debt was paid 2
Where Genuine Debt Solutions complaints come from
Most complaints: Florida (4), Delaware (3), California (2), Pennsylvania (2), Tennessee (1).
Genuine Debt Solutions compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Genuine Debt SolutionsDebt collection | - | 0 | - |
Compare side by side: Genuine Debt Solutions vs Green Square · Genuine Debt Solutions vs EMoneyUSA · Genuine Debt Solutions vs Mullooly Jeffrey Rooney & Flynn · Genuine Debt Solutions vs Credit World Services
What people say about Genuine Debt Solutions
All experiencesNo experiences with Genuine Debt Solutions yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Genuine Debt Solutions complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 5, 2017 | Payday & personal loans | Charged bank acct wrong day or amt | No timely reply |
| Sep 15, 2016 | Payday & personal loans | Charged fees or interest I didn't expect | No timely reply |
| Aug 29, 2016 | Payday & personal loans | Can't contact lender | No timely reply |
| May 9, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | No timely reply |
| Nov 25, 2015 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Nov 20, 2015 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | No timely reply |
| Oct 30, 2015 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | Explained |
| Aug 16, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jul 28, 2015 | Debt collection | Communication tacticsThreatened to take legal action | Explained |
| Jul 16, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | No timely reply |
| Jun 22, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jun 12, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
Questions about Genuine Debt Solutions
How many complaints does Genuine Debt Solutions have?
Genuine Debt Solutions has 20 complaints on record since January 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Genuine Debt Solutions respond to complaints?
Yes. Genuine Debt Solutions answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Genuine Debt Solutions?
The most common problems are cont'd attempts collect debt not owed (7), communication tactics (5), taking/threatening an illegal action (3).
Is Genuine Debt Solutions legit?
Genuine Debt Solutions is a real company with a public complaint record: consumers have complained about it 20 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Genuine Debt Solutions legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Genuine Debt Solutions?
Complain to Genuine Debt Solutions in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Genuine Debt Solutions complaints come from?
Most come from Florida (4), Delaware (3), California (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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