Mortgage company · complaint record
Good Friend Mortgage complaints
Filed under Good Friend Mortgage Inc.
Consumers have filed 2 complaints about Good Friend Mortgage since 2017, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #365 of 595
Since October 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 18, 2026
Most complained-about mortgage lenders & servicers
Good Friend Mortgage complaints by month
The busiest month was October 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Good Friend Mortgage answered all time
- Closed with explanation150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Good Friend Mortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 1
Good Friend Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Good Friend MortgageMortgages | - | 1 | - |
Compare side by side: Good Friend Mortgage vs Midwest Loan Services · Good Friend Mortgage vs Truhome Solutions · Good Friend Mortgage vs NEXA Mortgage · Good Friend Mortgage vs Hilltop
What people say about Good Friend Mortgage
All experiencesNo experiences with Good Friend Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Good Friend Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 18, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | No timely reply |
| Oct 28, 2017 | Mortgages | Closing on a mortgage | Explained |
Questions about Good Friend Mortgage
How many complaints does Good Friend Mortgage have?
Good Friend Mortgage has 2 complaints on record since October 2017, including 1 in the last 12 months and 1 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Good Friend Mortgage respond to complaints?
Yes. Good Friend Mortgage answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Good Friend Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), closing on a mortgage (1).
Is Good Friend Mortgage legit?
Good Friend Mortgage is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Good Friend Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Good Friend Mortgage?
Complain to Good Friend Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Good Friend Mortgage complaints come from?
Most come from Colorado (1), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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