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Goodwill Finance complaints

Consumers have filed 5 complaints about Goodwill Finance since 2016, 2 of them in the last 12 months. It answered 0% on time and closed 33% with relief for the customer. The most common problem is problem with a company's investigation into an existing problem.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
5

Since December 2016

Last 12 months
2

new vs the year before

Answered on time
0%

Industry: 99.9%

Closed with relief
33%

Typical credit bureau: 32%

Last 30 days
0

Newest: Jun 3, 2026

Rank
#342 of 566

Most complained-about credit bureaus & report companies

Goodwill Finance complaints by month

The busiest month was December 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Goodwill Finance answered all time

  • Closed with non-monetary relief120%
  • Closed with explanation240%
  • Untimely response240%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Goodwill Finance complaints are about

  • Credit reporting240%
  • Debt collection120%
  • Auto loans & leases240%

Top Goodwill Finance problems

Inside "Problem with a company's investigation into an existing problem"

  • Their investigation did not fix an error on your report 1

Goodwill Finance compared with other credit bureaus & report companies

#CompanyScore12 monthsChangeOn timeReliefGrade
1Apple FinancingCredit reporting5728-10%100%0%C
2Nav TechnologiesCredit reporting55280%100%0%C
3Opportunity FundCredit reporting5127+35%100%0%C
4Heritage Financial GroupCredit reporting027+145%74.1%0%F
5Informative ResearchCredit reporting6026-24%100%0%C
6Pennsylvania Housing Finance AgencyCredit reporting5625-4%100%0%C
7King of Credit FinancialCredit reporting1025+4%0%0%F
8Goodwill FinanceCredit reporting-2new0%33%-

Compare side by side: Goodwill Finance vs Apple Financing · Goodwill Finance vs Nav Technologies · Goodwill Finance vs Opportunity Fund · Goodwill Finance vs Heritage Financial Group

What people say about Goodwill Finance

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Latest Goodwill Finance complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jun 3, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingGANo timely replyNo
May 30, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXNo timely replyNo
Dec 29, 2024Auto loans & leasesRepossessionCompany explaining amount owedIDExplainedYes
Jul 28, 2017Credit reportingIncorrect information on your reportInformation belongs to someone elseIDExplainedYes
Dec 16, 2016Auto loans & leasesManaging the loan or leaseIDFixedYes

Questions about Goodwill Finance

How many complaints does Goodwill Finance have?

Goodwill Finance has 5 complaints on record since December 2016, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.

Does Goodwill Finance respond to complaints?

Yes. Goodwill Finance answered 0% of its complaints on time (within 15 days) and closed 33% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Goodwill Finance?
Is Goodwill Finance legit?

Goodwill Finance is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Goodwill Finance legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Goodwill Finance?

Complain to Goodwill Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Goodwill Finance complaints come from?

Most come from Idaho (3), Georgia (1), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about Goodwill Finance

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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