Auto lender · complaint record
Green Road Finance complaints
Filed under GREEN ROAD FINANCE INC.
Consumers have filed 22 complaints about Green Road Finance since 2021, 1 of them in the last 12 months (-92% on the year before). It answered 0% on time and closed 10% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 22
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 10%
- Last 30 days
- 0
- Rank
- #133 of 193
Since August 2021
-92% vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Apr 5, 2026
Most complained-about auto lenders
Green Road Finance complaints by month
The busiest month was June 2025 (4 complaints). Complaints in the last 12 months are down 92% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Green Road Finance answered all time
- Closed with non-monetary relief29.1%
- Closed with explanation1986.4%
- Untimely response14.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Green Road Finance complaints are about
Top Green Road Finance problems
Inside "Incorrect information on your report"
- Account status incorrect 3
- Information belongs to someone else 3
- Account information incorrect 2
Green Road Finance compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Green Road FinanceAuto loans & leases | - | 1 | - |
Compare side by side: Green Road Finance vs The Savings Group · Green Road Finance vs AC AutoPay LLC, Denver, CO Branch · Green Road Finance vs CARS Acquisition · Green Road Finance vs EA Holdings
What people say about Green Road Finance
All experiencesNo experiences with Green Road Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Green Road Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 5, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | No timely reply |
| Sep 8, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 8, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 29, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 27, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 23, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 10, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| May 23, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| May 6, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 30, 2025 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Apr 9, 2025 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Mar 23, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Questions about Green Road Finance
How many complaints does Green Road Finance have?
Green Road Finance has 22 complaints on record since August 2021, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Green Road Finance respond to complaints?
Yes. Green Road Finance answered 0% of its complaints on time (within 15 days) and closed 10% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Green Road Finance?
The most common problems are managing the loan or lease (7), incorrect information on your report (8), repossession (3).
Is Green Road Finance legit?
Green Road Finance is a real company with a public complaint record: consumers have complained about it 22 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Green Road Finance legit? for the signals, red flags and how to protect yourself.
Are complaints about Green Road Finance going up or down?
Down. There were 1 complaints in the last 12 months against 13 in the 12 before (-92%). See every month.
How do I file a complaint against Green Road Finance?
Complain to Green Road Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Green Road Finance complaints come from?
Most come from California (19), Washington (2), Pennsylvania (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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