Mortgage company · complaint record
Guaranteed Home Mortgage complaints
Filed under GUARANTEED HOME MORTGAGE COMPANY
Consumers have filed 6 complaints about Guaranteed Home Mortgage since 2012, none in the last 12 months. It answered 83.3% on time and closed 33% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 0
- Answered on time
- 83.3%
- Closed with relief
- 33%
- Last 30 days
- 0
- Rank
- -
Since August 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 17, 2014
Guaranteed Home Mortgage complaints by month
The busiest month was August 2012 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Guaranteed Home Mortgage answered all time
- Closed with monetary relief233.3%
- Closed with explanation466.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Guaranteed Home Mortgage problems
Guaranteed Home Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Guaranteed Home MortgageMortgages | - | 0 | - |
Compare side by side: Guaranteed Home Mortgage vs Midwest Loan Services · Guaranteed Home Mortgage vs Truhome Solutions · Guaranteed Home Mortgage vs NEXA Mortgage · Guaranteed Home Mortgage vs Hilltop
What people say about Guaranteed Home Mortgage
All experiencesNo experiences with Guaranteed Home Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Guaranteed Home Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 17, 2014 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Nov 26, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Aug 14, 2013 | Mortgages | Credit decision / Underwriting | Explained |
| Jul 22, 2013 | Mortgages | Application, originator, mortgage broker | Money back |
| Oct 11, 2012 | Mortgages | Settlement process and costs | Explained |
| Aug 7, 2012 | Mortgages | Application, originator, mortgage broker | Money back |
Questions about Guaranteed Home Mortgage
How many complaints does Guaranteed Home Mortgage have?
Guaranteed Home Mortgage has 6 complaints on record since August 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Guaranteed Home Mortgage respond to complaints?
Yes. Guaranteed Home Mortgage answered 83.3% of its complaints on time (within 15 days) and closed 33% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Guaranteed Home Mortgage?
The most common problems are application, originator, mortgage broker (3), credit decision / Underwriting (1), loan servicing, payments, escrow account (1).
Is Guaranteed Home Mortgage legit?
Guaranteed Home Mortgage is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Guaranteed Home Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Guaranteed Home Mortgage?
Complain to Guaranteed Home Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Guaranteed Home Mortgage complaints come from?
Most come from New York (3), Pennsylvania (2), Alabama (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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