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Complaint log

Guaranteed Rate complaint log

The newest complaints about Guaranteed Rate, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 28, 2023MortgagesTrouble during payment processTXExplainedYes
Jul 18, 2023MortgagesTrouble during payment processVAExplainedYes
Jun 30, 2023MortgagesClosing on a mortgageORExplainedYes
Jun 29, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageCOExplainedYes
Jun 26, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Jun 14, 2023MortgagesTrouble during payment processILExplainedYes
Jun 11, 2023Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
May 30, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageMDExplainedYes
May 22, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageGAExplainedYes
Apr 26, 2023MortgagesStruggling to pay mortgageCAExplainedYes
Apr 24, 2023MortgagesStruggling to pay mortgageILExplainedYes
Apr 19, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Apr 18, 2023MortgagesTrouble during payment processFLExplainedYes
Apr 7, 2023MortgagesTrouble during payment processFLExplainedYes
Apr 4, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageILExplainedYes
Mar 28, 2023MortgagesClosing on a mortgageCOExplainedYes
Mar 27, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageCOExplainedYes
Mar 24, 2023MortgagesStruggling to pay mortgageMDExplainedYes
Mar 24, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNCExplainedYes
Mar 22, 2023MortgagesClosing on a mortgageILExplainedYes
Mar 20, 2023MortgagesTrouble during payment processOHExplainedYes
Mar 16, 2023MortgagesClosing on a mortgageCAExplainedYes
Mar 16, 2023MortgagesTrouble during payment processTXExplainedYes
Mar 15, 2023Credit reportingIncorrect information on your reportAccount status incorrectILExplainedYes
Mar 15, 2023MortgagesTrouble during payment processTXExplainedYes
Mar 9, 2023MortgagesClosing on a mortgageCAExplainedYes
Mar 6, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Mar 3, 2023MortgagesTrouble during payment processCOExplainedYes
Mar 3, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Feb 18, 2023MortgagesTrouble during payment processCAExplainedYes
Feb 13, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageWIExplainedYes
Feb 8, 2023MortgagesTrouble during payment processGAExplainedYes
Feb 2, 2023MortgagesTrouble during payment processTNExplainedYes
Jan 31, 2023MortgagesTrouble during payment processTXExplainedYes
Jan 29, 2023MortgagesTrouble during payment processIDExplainedYes
Jan 25, 2023MortgagesClosing on a mortgageTXExplainedYes
Jan 20, 2023MortgagesTrouble during payment processILExplainedYes
Jan 13, 2023MortgagesTrouble during payment processCAExplainedYes
Jan 11, 2023MortgagesTrouble during payment processILExplainedYes
Dec 15, 2022MortgagesTrouble during payment processFLExplainedYes
Dec 13, 2022MortgagesTrouble during payment processLAExplainedYes
Dec 8, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Dec 8, 2022MortgagesTrouble during payment processMNExplainedYes
Dec 7, 2022MortgagesStruggling to pay mortgageILExplainedYes
Dec 7, 2022MortgagesTrouble during payment processCOExplainedYes
Dec 3, 2022MortgagesTrouble during payment processNYExplainedYes
Nov 29, 2022MortgagesTrouble during payment processNCExplainedYes
Nov 22, 2022MortgagesClosing on a mortgageCAExplainedYes
Nov 9, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageMTExplainedYes
Nov 4, 2022MortgagesStruggling to pay mortgageILExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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