Mortgage company · complaint record
Guardian Mortgage complaints
Filed under GUARDIAN MORTGAGE COMPANY, INC.
Consumers have filed 7 complaints about Guardian Mortgage since 2013, none in the last 12 months. It answered 100% on time and closed 29% with relief for the customer. The most common problem is loan modification,collection,foreclosure.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 7
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 29%
- Last 30 days
- 0
- Rank
- -
Since February 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 6, 2017
Guardian Mortgage complaints by month
The busiest month was November 2015 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Guardian Mortgage answered all time
- Closed with monetary relief114.3%
- Closed with non-monetary relief114.3%
- Closed with explanation571.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Guardian Mortgage problems
Guardian Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Guardian MortgageMortgages | - | 0 | - |
Compare side by side: Guardian Mortgage vs Midwest Loan Services · Guardian Mortgage vs Truhome Solutions · Guardian Mortgage vs NEXA Mortgage · Guardian Mortgage vs Hilltop
What people say about Guardian Mortgage
All experiencesNo experiences with Guardian Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Guardian Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 6, 2017 | Mortgages | Application, originator, mortgage broker | Fixed |
| Nov 6, 2015 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Nov 3, 2015 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Jul 21, 2014 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Jan 27, 2014 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Aug 16, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Feb 25, 2013 | Mortgages | Loan modification,collection,foreclosure | Money back |
Questions about Guardian Mortgage
How many complaints does Guardian Mortgage have?
Guardian Mortgage has 7 complaints on record since February 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Guardian Mortgage respond to complaints?
Yes. Guardian Mortgage answered 100% of its complaints on time (within 15 days) and closed 29% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Guardian Mortgage?
The most common problems are loan modification,collection,foreclosure (4), application, originator, mortgage broker (2), loan servicing, payments, escrow account (1).
Is Guardian Mortgage legit?
Guardian Mortgage is a real company with a public complaint record: consumers have complained about it 7 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Guardian Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Guardian Mortgage?
Complain to Guardian Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Guardian Mortgage complaints come from?
Most come from Texas (4), Michigan (2), California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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