Complaint log
Guidance Alum complaint log
The newest complaints about Guidance Alum, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 24, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
| Apr 29, 2022 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Money back |
| Apr 11, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
| Mar 21, 2022 | Debt collection | False statements or representationTold you not to respond to a lawsuit they filed against you | Money back |
| Aug 29, 2021 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Money back |
| Aug 26, 2021 | Debt relief & credit repair | Fraud or scam | Explained |
| Jul 14, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
| Jun 30, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works