Mortgage company · complaint record
Handshake Home Loans complaints
Filed under Handshake Home Loans Inc.
Consumers have filed 1 complaint about Handshake Home Loans since 2019, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since September 2019
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 11, 2019
Handshake Home Loans complaints by month
The busiest month was September 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Handshake Home Loans answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Handshake Home Loans problems
Handshake Home Loans compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Handshake Home LoansMortgages | - | 0 | - |
Compare side by side: Handshake Home Loans vs Midwest Loan Services · Handshake Home Loans vs Truhome Solutions · Handshake Home Loans vs NEXA Mortgage · Handshake Home Loans vs Hilltop
What people say about Handshake Home Loans
All experiencesNo experiences with Handshake Home Loans yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Handshake Home Loans complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 11, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Handshake Home Loans
How many complaints does Handshake Home Loans have?
Handshake Home Loans has 1 complaint on record since September 2019, including 0 in the last 12 months and 0 in the last 30 days.
Does Handshake Home Loans respond to complaints?
Yes. Handshake Home Loans answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Handshake Home Loans?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is Handshake Home Loans legit?
Handshake Home Loans is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Handshake Home Loans legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Handshake Home Loans?
Complain to Handshake Home Loans in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Handshake Home Loans complaints come from?
Most come from Virginia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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