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Complaint log

Harborone Mortgage complaint log

The newest complaints about Harborone Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 11, 2025MortgagesTrouble during payment processPayment processMAExplainedYes
Jul 10, 2025MortgagesStruggling to pay mortgageForeclosureVTExplainedYes
Jun 16, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCTExplainedYes
Feb 6, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
Dec 6, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNHExplainedYes
Dec 2, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNHExplainedYes
Sep 17, 2021MortgagesClosing on a mortgageNJExplainedYes
Jul 1, 2021MortgagesTrouble during payment processVTExplainedYes
Jan 25, 2021MortgagesTrouble during payment processMEExplainedYes
Sep 21, 2020MortgagesTrouble during payment processNHExplainedYes
Jul 24, 2020MortgagesTrouble during payment processCTExplainedYes
Jun 19, 2020MortgagesTrouble during payment processNHExplainedYes
Jul 10, 2019MortgagesTrouble during payment processMAExplainedYes
Jan 15, 2019MortgagesTrouble during payment processMEExplainedYes
Jan 7, 2019MortgagesTrouble during payment processNHExplainedYes
Dec 5, 2018MortgagesTrouble during payment processVTMoney backYes
Aug 9, 2018MortgagesTrouble during payment processVAExplainedYes
Jun 19, 2018MortgagesTrouble during payment processNHExplainedYes
Apr 2, 2018MortgagesTrouble during payment processAKExplainedYes
Oct 31, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageNHExplainedYes
Jan 12, 2017MortgagesLoan servicing, payments, escrow accountMEExplainedYes
Dec 13, 2016MortgagesLoan servicing, payments, escrow accountRIExplainedYes
May 12, 2016MortgagesLoan servicing, payments, escrow accountCTMoney backYes
Feb 18, 2016MortgagesLoan servicing, payments, escrow accountNHMoney backYes
May 8, 2015MortgagesApplication, originator, mortgage brokerMAExplainedYes
May 20, 2014MortgagesCredit decision / UnderwritingMAExplainedYes
Apr 7, 2014MortgagesApplication, originator, mortgage brokerMAMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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