Lender · complaint record
HFS Financial complaints
Filed under HFS Financial LLC
Consumers have filed 16 complaints about HFS Financial since 2017, 4 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is getting the loan.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 16
- Last 12 months
- 4
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #128 of 272
Since October 2017
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Mar 31, 2026
Most complained-about personal & payday lenders
HFS Financial complaints by month
The busiest month was June 2023 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How HFS Financial answered all time
- Closed with explanation16100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What HFS Financial complaints are about
Top HFS Financial problems
Where HFS Financial complaints come from
Most complaints: Texas (4), California (3), Maryland (2), South Carolina (2), North Carolina (1).
HFS Financial compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | HFS FinancialPayday & personal loans | - | 4 | - |
Compare side by side: HFS Financial vs SoLo Funds · HFS Financial vs AAA Auto Title Loans · HFS Financial vs Powerpay · HFS Financial vs AmeriCash
What people say about HFS Financial
All experiencesNo experiences with HFS Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest HFS Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 31, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Feb 13, 2026 | Payday & personal loans | Getting the loan | Explained |
| Jan 22, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Dec 3, 2025 | Payday & personal loans | Getting the loan | Explained |
| Nov 11, 2025 | Payday & personal loans | Getting the loan | Explained |
| Jun 30, 2025 | Payday & personal loans | Getting the loan | Explained |
| Feb 4, 2025 | Payday & personal loans | Struggling to pay your loan | Explained |
| Jun 16, 2023 | Payday & personal loans | Getting the loan | Explained |
| Jun 14, 2023 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| May 28, 2023 | Payday & personal loans | Getting the loan | Explained |
| Jan 2, 2023 | Payday & personal loans | Getting the loan | Explained |
| Oct 18, 2022 | Payday & personal loans | Getting the loan | Explained |
Questions about HFS Financial
How many complaints does HFS Financial have?
HFS Financial has 16 complaints on record since October 2017, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does HFS Financial respond to complaints?
Yes. HFS Financial answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with HFS Financial?
The most common problems are getting the loan (11), charged fees or interest you didn't expect (3), threatened to contact someone or share information improperly (1).
Is HFS Financial legit?
HFS Financial is a real company with a public complaint record: consumers have complained about it 16 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is HFS Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against HFS Financial?
Complain to HFS Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most HFS Financial complaints come from?
Most come from Texas (4), California (3), Maryland (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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