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Complaint log

Hilltop complaint log

The newest complaints about Hilltop, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 27, 2021MortgagesStruggling to pay mortgageNCExplainedYes
Feb 18, 2021MortgagesClosing on a mortgage-ExplainedYes
Jan 22, 2021Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Jan 11, 2021Debt collectionAttempts to collect debt not owedDebt was paidHIExplainedYes
Jan 4, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Dec 4, 2020MortgagesStruggling to pay mortgageCAExplainedYes
Dec 3, 2020MortgagesTrouble during payment processALExplainedYes
Dec 2, 2020MortgagesTrouble during payment processHIExplainedYes
Dec 1, 2020MortgagesTrouble during payment processTXExplainedYes
Nov 24, 2020MortgagesClosing on a mortgageTXExplainedYes
Nov 24, 2020MortgagesStruggling to pay mortgage-ExplainedYes
Nov 9, 2020MortgagesStruggling to pay mortgageTXExplainedYes
Nov 2, 2020Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Oct 26, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageMAExplainedYes
Oct 15, 2020Debt collectionCommunication tacticsFrequent or repeated callsOHExplainedYes
Oct 13, 2020MortgagesStruggling to pay mortgage-ExplainedYes
Oct 8, 2020Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Sep 24, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageALExplainedYes
Sep 9, 2020MortgagesClosing on a mortgageHIExplainedYes
Aug 26, 2020MortgagesTrouble during payment processMIExplainedYes
Aug 11, 2020MortgagesClosing on a mortgageNCExplainedYes
Aug 9, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageINExplainedYes
Aug 9, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageINExplainedYes
Jul 28, 2020MortgagesTrouble during payment processFLExplainedYes
Jul 24, 2020MortgagesTrouble during payment processCAExplainedYes
Jul 13, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Jul 9, 2020MortgagesClosing on a mortgageCAExplainedYes
Jun 18, 2020MortgagesIncorrect information on your reportAccount status incorrectTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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