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Complaint log

Hilltop complaint log

The newest complaints about Hilltop, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 22, 2022MortgagesTrouble during payment processNCExplainedYes
Nov 30, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Nov 21, 2022MortgagesStruggling to pay mortgageUTExplainedYes
Oct 28, 2022MortgagesTrouble during payment processKSExplainedYes
Oct 7, 2022MortgagesTrouble during payment processOHExplainedYes
Oct 3, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Sep 27, 2022MortgagesClosing on a mortgageNYExplainedYes
Aug 31, 2022MortgagesTrouble during payment processMIExplainedYes
Jul 11, 2022MortgagesStruggling to pay mortgageSCExplainedYes
Jul 6, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Jun 21, 2022MortgagesStruggling to pay mortgagePAExplainedYes
Jun 8, 2022Bank accountsManaging an accountCashing a checkOHExplainedYes
May 23, 2022MortgagesTrouble during payment processMOExplainedYes
May 1, 2022MortgagesStruggling to pay mortgageNCExplainedYes
Mar 30, 2022MortgagesClosing on a mortgageMDExplainedYes
Mar 15, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageMDExplainedYes
Feb 3, 2022MortgagesTrouble during payment processFLExplainedYes
Dec 9, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Dec 7, 2021MortgagesStruggling to pay mortgageTXExplainedYes
Dec 6, 2021MortgagesClosing on a mortgageINExplainedYes
Nov 24, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMOExplainedYes
Nov 24, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageNJExplainedYes
Nov 13, 2021MortgagesTrouble during payment processWAExplainedYes
Oct 14, 2021MortgagesTrouble during payment processGAExplainedYes
Oct 5, 2021MortgagesTrouble during payment processCTExplainedYes
Sep 29, 2021MortgagesStruggling to pay mortgageGAExplainedYes
Sep 22, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageIDExplainedYes
Aug 31, 2021MortgagesTrouble during payment processVAExplainedYes
Aug 30, 2021MortgagesTrouble during payment processSCExplainedYes
Aug 26, 2021MortgagesTrouble during payment processNYExplainedYes
Aug 24, 2021MortgagesTrouble during payment processGAExplainedYes
Aug 8, 2021MortgagesTrouble during payment processTXExplainedYes
Jul 29, 2021MortgagesStruggling to pay mortgageTXExplainedYes
Jul 28, 2021MortgagesTrouble during payment processTXExplainedYes
Jul 23, 2021Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Jul 16, 2021MortgagesTrouble during payment processINExplainedYes
Jul 10, 2021MortgagesClosing on a mortgageCAExplainedYes
Jun 28, 2021MortgagesTrouble during payment processALExplainedYes
Jun 27, 2021MortgagesTrouble during payment processTXExplainedYes
Jun 21, 2021MortgagesTrouble during payment processKYExplainedYes
May 28, 2021MortgagesStruggling to pay mortgageNEExplainedYes
May 28, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
May 10, 2021MortgagesIncorrect information on your reportAccount information incorrectMOExplainedYes
May 8, 2021MortgagesTrouble during payment processSCExplainedYes
May 4, 2021MortgagesTrouble during payment processTXExplainedYes
May 3, 2021MortgagesIncorrect information on your reportAccount status incorrectAZExplainedYes
Apr 14, 2021MortgagesTrouble during payment processFLExplainedYes
Apr 14, 2021MortgagesTrouble during payment processOHExplainedYes
Mar 22, 2021MortgagesTrouble during payment processPAExplainedYes
Mar 5, 2021MortgagesTrouble during payment processCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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