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Mortgages

Home Bancshares mortgages complaints

Consumers have filed 14 complaints about Home Bancshares's mortgages, 2 in the last 12 months. Home Bancshares answered 100% on time and closed 0% with relief. See the whole Home Bancshares record.

Home Bancshares against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Home Bancshares2new100%0%14

Every mortgage company ranked

Latest Home Bancshares mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Oct 16, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processFLExplainedYes
Jul 17, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)ARExplainedYes
Oct 19, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureARExplainedYes
Jan 8, 2025MortgagesClosing on a mortgageDelays with the closing processCOExplainedYes
Sep 30, 2024MortgagesStruggling to pay mortgageForeclosureARExplainedYes
Feb 11, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageARExplainedYes
Jun 9, 2021MortgagesTrouble during payment process-ExplainedYes
Mar 1, 2021MortgagesTrouble during payment processFLExplainedYes
Dec 28, 2020MortgagesClosing on a mortgageFLExplainedYes
Feb 15, 2019MortgagesTrouble during payment processFLExplainedYes
Oct 31, 2018MortgagesTrouble during payment processFLExplainedYes
Oct 1, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageALExplainedYes
Aug 23, 2018MortgagesTrouble during payment processARExplainedYes
Jul 26, 2018MortgagesTrouble during payment processARExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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