Mortgage company · complaint record
HomeKey Lending complaints
Filed under HomeKey Lending, LLC
Consumers have filed 2 complaints about HomeKey Lending since 2018, none in the last 12 months. It answered 50% on time and closed 100% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- -
Since August 2018
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 6, 2021
HomeKey Lending complaints by month
The busiest month was August 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How HomeKey Lending answered all time
- Closed with non-monetary relief150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top HomeKey Lending problems
HomeKey Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | HomeKey LendingMortgages | - | 0 | - |
Compare side by side: HomeKey Lending vs Midwest Loan Services · HomeKey Lending vs Truhome Solutions · HomeKey Lending vs NEXA Mortgage · HomeKey Lending vs Hilltop
What people say about HomeKey Lending
All experiencesNo experiences with HomeKey Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest HomeKey Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 6, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | No timely reply |
| Aug 31, 2018 | Mortgages | Closing on a mortgage | Fixed |
Questions about HomeKey Lending
How many complaints does HomeKey Lending have?
HomeKey Lending has 2 complaints on record since August 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does HomeKey Lending respond to complaints?
Yes. HomeKey Lending answered 50% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with HomeKey Lending?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), closing on a mortgage (1).
Is HomeKey Lending legit?
HomeKey Lending is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is HomeKey Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against HomeKey Lending?
Complain to HomeKey Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most HomeKey Lending complaints come from?
Most come from Arizona (1), Louisiana (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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