Mortgage company · complaint record
HomeQuest Mortgage complaints
Filed under HomeQuest Mortgage Corporation
Consumers have filed 2 complaints about HomeQuest Mortgage since 2015, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since June 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Mar 12, 2024
HomeQuest Mortgage complaints by month
The busiest month was June 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How HomeQuest Mortgage answered all time
- Closed with explanation150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top HomeQuest Mortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Changes in loan terms during the application process 1
HomeQuest Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | HomeQuest MortgageMortgages | - | 0 | - |
Compare side by side: HomeQuest Mortgage vs Midwest Loan Services · HomeQuest Mortgage vs Truhome Solutions · HomeQuest Mortgage vs NEXA Mortgage · HomeQuest Mortgage vs Hilltop
What people say about HomeQuest Mortgage
All experiencesNo experiences with HomeQuest Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest HomeQuest Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 12, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | No timely reply |
| Jun 13, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about HomeQuest Mortgage
How many complaints does HomeQuest Mortgage have?
HomeQuest Mortgage has 2 complaints on record since June 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does HomeQuest Mortgage respond to complaints?
Yes. HomeQuest Mortgage answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with HomeQuest Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), application, originator, mortgage broker (1).
Is HomeQuest Mortgage legit?
HomeQuest Mortgage is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is HomeQuest Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against HomeQuest Mortgage?
Complain to HomeQuest Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most HomeQuest Mortgage complaints come from?
Most come from California (1), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about HomeQuest Mortgage
No comments yet. Start the conversation - questions are welcome too.