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Complaint log

Homestar Financial complaint log

The newest complaints about Homestar Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 6, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processGANo timely replyNo
Oct 2, 2024Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Oct 9, 2023MortgagesIncorrect information on your reportAccount status incorrectGAExplainedYes
Sep 20, 2023MortgagesClosing on a mortgageClosing disclosure or other related disclosuresGAExplainedYes
Jul 3, 2023MortgagesClosing on a mortgageGAExplainedYes
May 18, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Apr 28, 2023MortgagesClosing on a mortgageLAExplainedYes
Feb 28, 2023MortgagesTrouble during payment processGAExplainedYes
Jan 18, 2023MortgagesTrouble during payment processGAExplainedYes
Jan 16, 2023MortgagesClosing on a mortgageGAExplainedYes
Dec 5, 2022MortgagesClosing on a mortgageGAExplainedYes
Nov 1, 2022MortgagesClosing on a mortgageNCExplainedYes
Nov 1, 2022MortgagesClosing on a mortgageGAExplainedYes
Oct 17, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Sep 15, 2022MortgagesClosing on a mortgageGAExplainedYes
Aug 17, 2022Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Jul 13, 2022Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeSCExplainedYes
Jun 28, 2022MortgagesClosing on a mortgageGAExplainedYes
Jun 27, 2022MortgagesClosing on a mortgageGAExplainedYes
May 17, 2022MortgagesStruggling to pay mortgageGAExplainedYes
May 2, 2022MortgagesTrouble during payment processGAExplainedYes
Apr 6, 2022Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Dec 31, 2021MortgagesTrouble during payment processGAExplainedYes
Dec 9, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageGAExplainedYes
Nov 5, 2021MortgagesTrouble during payment processGAExplainedYes
Oct 19, 2021Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Oct 10, 2021MortgagesClosing on a mortgageGAExplainedYes
May 19, 2021MortgagesClosing on a mortgage-ExplainedYes
May 4, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageGAExplainedYes
May 1, 2021Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Feb 5, 2021MortgagesTrouble during payment processGAFixedYes
Jan 12, 2021MortgagesTrouble during payment processFLExplainedYes
Dec 7, 2020MortgagesStruggling to pay mortgageGAExplainedYes
Oct 27, 2020MortgagesTrouble during payment processGAExplainedYes
Jul 17, 2020MortgagesTrouble during payment processGAFixedYes
Apr 8, 2020MortgagesTrouble during payment processGAExplainedYes
Oct 29, 2018MortgagesClosing on a mortgageGAExplainedYes
Aug 1, 2018MortgagesClosing on a mortgageGAMoney backYes
Mar 23, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageGAFixedYes
Mar 2, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageGAExplainedYes
Jan 2, 2018MortgagesClosing on a mortgageGAMoney backYes
May 24, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageGAMoney backNo
Feb 22, 2017MortgagesApplication, originator, mortgage brokerGAClosedYes
Feb 16, 2017MortgagesApplication, originator, mortgage brokerGAExplainedYes
Nov 28, 2016MortgagesApplication, originator, mortgage brokerGAMoney backYes
Jul 23, 2016MortgagesLoan servicing, payments, escrow accountFLMoney backYes
Jul 23, 2016MortgagesCredit decision / UnderwritingGAExplainedNo
Jun 21, 2016MortgagesCredit decision / UnderwritingKSExplainedNo
Jun 17, 2016MortgagesLoan modification,collection,foreclosureGAExplainedYes
Mar 25, 2016MortgagesCredit decision / UnderwritingGAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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