Mortgage company · complaint record
Homestar Financial complaints
Filed under HOMESTAR FINANCIAL CORPORATION
Consumers have filed 57 complaints about Homestar Financial since 2014, 1 of them in the last 12 months. It answered 0% on time and closed 23% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 57
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 23%
- Last 30 days
- 0
- Rank
- #365 of 595
Since December 2014
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 6, 2026
Most complained-about mortgage lenders & servicers
Homestar Financial complaints by month
The busiest month was December 2015 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Homestar Financial answered all time
- Closed with monetary relief915.8%
- Closed with non-monetary relief47%
- Closed with explanation4171.9%
- Closed23.5%
- Untimely response11.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Homestar Financial complaints are about
Top Homestar Financial problems
Inside "Closing on a mortgage"
- Closing disclosure or other related disclosures 1
Where Homestar Financial complaints come from
Most complaints: Georgia (46), Florida (4), South Carolina (2), Alabama (1), Kansas (1).
Homestar Financial compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Homestar FinancialMortgages | - | 1 | - |
Compare side by side: Homestar Financial vs Midwest Loan Services · Homestar Financial vs Truhome Solutions · Homestar Financial vs NEXA Mortgage · Homestar Financial vs Hilltop
What people say about Homestar Financial
All experiencesNo experiences with Homestar Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Homestar Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 6, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | No timely reply |
| Oct 2, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 9, 2023 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 20, 2023 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jul 3, 2023 | Mortgages | Closing on a mortgage | Explained |
| May 18, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 28, 2023 | Mortgages | Closing on a mortgage | Explained |
| Feb 28, 2023 | Mortgages | Trouble during payment process | Explained |
| Jan 18, 2023 | Mortgages | Trouble during payment process | Explained |
| Jan 16, 2023 | Mortgages | Closing on a mortgage | Explained |
| Dec 5, 2022 | Mortgages | Closing on a mortgage | Explained |
| Nov 1, 2022 | Mortgages | Closing on a mortgage | Explained |
Questions about Homestar Financial
How many complaints does Homestar Financial have?
Homestar Financial has 57 complaints on record since December 2014, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Homestar Financial respond to complaints?
Yes. Homestar Financial answered 0% of its complaints on time (within 15 days) and closed 23% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Homestar Financial?
The most common problems are applying for a mortgage or refinancing an existing mortgage (6), closing on a mortgage (15), trouble during payment process (10).
Is Homestar Financial legit?
Homestar Financial is a real company with a public complaint record: consumers have complained about it 57 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Homestar Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Homestar Financial?
Complain to Homestar Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Homestar Financial complaints come from?
Most come from Georgia (46), Florida (4), South Carolina (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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