Mortgage company · complaint record
Honolulu Homeloans complaints
Filed under HONOLULU HOMELOANS, INC.
Consumers have filed 4 complaints about Honolulu Homeloans since 2012, 1 of them in the last 12 months. It answered 0% on time and closed 33% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 33%
- Last 30 days
- 0
- Rank
- #365 of 595
Since August 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 28, 2025
Most complained-about mortgage lenders & servicers
Honolulu Homeloans complaints by month
The busiest month was August 2012 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Honolulu Homeloans answered all time
- Closed with non-monetary relief125%
- Closed with explanation250%
- Untimely response125%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Honolulu Homeloans problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Delays in the application process 1
Honolulu Homeloans compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Honolulu HomeloansMortgages | - | 1 | - |
Compare side by side: Honolulu Homeloans vs Midwest Loan Services · Honolulu Homeloans vs Truhome Solutions · Honolulu Homeloans vs NEXA Mortgage · Honolulu Homeloans vs Hilltop
What people say about Honolulu Homeloans
All experiencesNo experiences with Honolulu Homeloans yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Honolulu Homeloans complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 28, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | No timely reply |
| Mar 5, 2018 | Mortgages | Trouble during payment process | Explained |
| Aug 5, 2014 | Mortgages | Application, originator, mortgage broker | Fixed |
| Aug 23, 2012 | Mortgages | Settlement process and costs | Explained |
Questions about Honolulu Homeloans
How many complaints does Honolulu Homeloans have?
Honolulu Homeloans has 4 complaints on record since August 2012, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Honolulu Homeloans respond to complaints?
Yes. Honolulu Homeloans answered 0% of its complaints on time (within 15 days) and closed 33% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Honolulu Homeloans?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), settlement process and costs (1), application, originator, mortgage broker (1).
Is Honolulu Homeloans legit?
Honolulu Homeloans is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Honolulu Homeloans legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Honolulu Homeloans?
Complain to Honolulu Homeloans in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Honolulu Homeloans complaints come from?
Most come from Hawaii (2), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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