Mortgage company · complaint record
Houstonian Mortgage Group complaints
Filed under HOUSTONIAN MORTGAGE GROUP, INC.
Consumers have filed 3 complaints about Houstonian Mortgage Group since 2014, none in the last 12 months. It answered 66.7% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 66.7%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since August 2014
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 11, 2023
Houstonian Mortgage Group complaints by month
The busiest month was August 2014 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Houstonian Mortgage Group answered all time
- Closed with explanation266.7%
- Untimely response133.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Houstonian Mortgage Group problems
Houstonian Mortgage Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Houstonian Mortgage GroupMortgages | - | 0 | - |
Compare side by side: Houstonian Mortgage Group vs Midwest Loan Services · Houstonian Mortgage Group vs Truhome Solutions · Houstonian Mortgage Group vs NEXA Mortgage · Houstonian Mortgage Group vs Hilltop
What people say about Houstonian Mortgage Group
All experiencesNo experiences with Houstonian Mortgage Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Houstonian Mortgage Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 11, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | No timely reply |
| Mar 29, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
| Aug 5, 2014 | Mortgages | Settlement process and costs | Explained |
Questions about Houstonian Mortgage Group
How many complaints does Houstonian Mortgage Group have?
Houstonian Mortgage Group has 3 complaints on record since August 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does Houstonian Mortgage Group respond to complaints?
Yes. Houstonian Mortgage Group answered 66.7% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Houstonian Mortgage Group?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), settlement process and costs (1), application, originator, mortgage broker (1).
Is Houstonian Mortgage Group legit?
Houstonian Mortgage Group is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Houstonian Mortgage Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Houstonian Mortgage Group?
Complain to Houstonian Mortgage Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Houstonian Mortgage Group complaints come from?
Most come from Texas (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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