Credit reporting
HSBC credit reporting complaints
Consumers have filed 374 complaints about HSBC's credit reporting, 23 in the last 12 months (-4%). HSBC answered 100% on time and closed 0% with relief. See the whole HSBC record.
HSBC against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | HSBC | 23 | 100% | 0% |
Latest HSBC credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 4, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 27, 2019 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Sep 3, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 22, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 17, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Jul 29, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 29, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 11, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 29, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Jun 4, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 24, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 30, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 30, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 25, 2019 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Apr 12, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 10, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 8, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 22, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 14, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 8, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 15, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 12, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 3, 2019 | Credit reporting | Identity theft protection or other monitoring servicesBilling dispute for services | Explained |
| Feb 3, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 25, 2019 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Jan 18, 2019 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Dec 7, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Dec 6, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 20, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Nov 12, 2018 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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