Impac Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Impac Mortgage | 0 | new | - | - | 167 |
Every mortgage company ranked
Latest Impac Mortgage mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 24, 2020 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Apr 22, 2020 | Mortgages | Struggling to pay mortgage | GA | Explained | Yes |
| Apr 16, 2020 | Mortgages | Closing on a mortgage | CO | Explained | Yes |
| Apr 14, 2020 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Apr 13, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Apr 8, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Apr 3, 2020 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Apr 1, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Mar 30, 2020 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Mar 24, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Mar 17, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Feb 29, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Feb 24, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Feb 18, 2020 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Feb 7, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Feb 4, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Jan 16, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Nov 15, 2019 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Nov 5, 2019 | Mortgages | Trouble during payment process | NV | Explained | Yes |
| Nov 4, 2019 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Nov 1, 2019 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Oct 14, 2019 | Mortgages | Trouble during payment process | MT | Explained | No |
| Sep 18, 2019 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Sep 13, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MI | Explained | Yes |
| Sep 4, 2019 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Aug 15, 2019 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Aug 14, 2019 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Aug 2, 2019 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jul 17, 2019 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| Jul 10, 2019 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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