Impac Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Impac Mortgage | 0 | new | - | - | 167 |
Every mortgage company ranked
Latest Impac Mortgage mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 29, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | IN | Money back | Yes |
| Jun 10, 2023 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Apr 11, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | IL | Explained | Yes |
| Mar 31, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Jul 26, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Feb 10, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Oct 15, 2021 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Sep 24, 2021 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Jun 13, 2021 | Mortgages | Trouble during payment process | CO | Explained | Yes |
| May 27, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Mar 26, 2021 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Mar 6, 2021 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Feb 26, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Feb 5, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Nov 20, 2020 | Mortgages | Trouble during payment process | ID | Explained | Yes |
| Oct 8, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Sep 25, 2020 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Sep 8, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Aug 27, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Aug 26, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Aug 24, 2020 | Mortgages | Closing on a mortgage | CO | Explained | Yes |
| Jul 21, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jul 11, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jul 9, 2020 | Mortgages | Trouble during payment process | AZ | Explained | Yes |
| Jun 24, 2020 | Mortgages | Trouble during payment process | TN | Explained | Yes |
| May 21, 2020 | Mortgages | Trouble during payment process | CO | Explained | Yes |
| May 8, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | - | Explained | Yes |
| May 7, 2020 | Mortgages | Struggling to pay mortgage | SC | Explained | Yes |
| May 1, 2020 | Mortgages | Struggling to pay mortgage | SC | Explained | No |
| Apr 30, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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