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Debt collector · complaint record

Imperial Finance complaints

Consumers have filed 8 complaints about Imperial Finance since 2023, 4 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is took or threatened to take negative or legal action.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
8

Since November 2023

Last 12 months
4

new vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Aug 8, 2026

Rank
#1,016 of 1,963

Most complained-about debt collectors

Imperial Finance complaints by month

The busiest month was November 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Imperial Finance answered all time

  • Closed with explanation8100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Imperial Finance complaints are about

  • Debt collection788%
  • Credit reporting113%

Top Imperial Finance problems

Inside "Threatened to contact someone or share information improperly"

  • Talked to a third-party about your debt 3

Where Imperial Finance complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: New York (2), Ohio (1), Virginia (1), Washington (1), Hawaii (1).

Imperial Finance compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Imperial FinanceDebt collection-4new100%0%-

Compare side by side: Imperial Finance vs Green Square · Imperial Finance vs EMoneyUSA · Imperial Finance vs Mullooly Jeffrey Rooney & Flynn · Imperial Finance vs Credit World Services

What people say about Imperial Finance

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Latest Imperial Finance complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Aug 8, 2026Debt collectionCommunication tacticsCalled before 8am or after 9pmOHExplainedYes
Mar 20, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtWAExplainedYes
Jan 12, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtVAExplainedYes
Nov 23, 2025Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitNYExplainedYes
Oct 4, 2025Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
Aug 2, 2024Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtHIExplainedYes
Dec 19, 2023Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingINExplainedYes
Nov 28, 2023Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtNHExplainedYes

Questions about Imperial Finance

How many complaints does Imperial Finance have?

Imperial Finance has 8 complaints on record since November 2023, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.

Does Imperial Finance respond to complaints?

Yes. Imperial Finance answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Imperial Finance?
Is Imperial Finance legit?

Imperial Finance is a real company with a public complaint record: consumers have complained about it 8 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Imperial Finance legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Imperial Finance?

Complain to Imperial Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Imperial Finance complaints come from?

Most come from New York (2), Ohio (1), Virginia (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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