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Debt collector · complaint record

Infinity Capital Group complaints

Consumers have filed 10 complaints about Infinity Capital Group since 2015, none in the last 12 months. It answered 30% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
10

Since March 2015

Last 12 months
0

new vs the year before

Answered on time
30%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Feb 14, 2022

Rank
-

Infinity Capital Group complaints by month

The busiest month was March 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Infinity Capital Group answered all time

  • Closed with explanation330%
  • Untimely response770%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Infinity Capital Group complaints are about

  • Debt collection550%
  • Auto loans & leases330%
  • Credit reporting110%
  • Mortgages110%

Top Infinity Capital Group problems

Inside "Attempts to collect debt not owed"

  • Debt was paid 3

Where Infinity Capital Group complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (5), Florida (2), Georgia (1), Texas (1), Wisconsin (1).

Infinity Capital Group compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Infinity Capital GroupDebt collection-0new30%0%-

Compare side by side: Infinity Capital Group vs Green Square · Infinity Capital Group vs EMoneyUSA · Infinity Capital Group vs Mullooly Jeffrey Rooney & Flynn · Infinity Capital Group vs Credit World Services

What people say about Infinity Capital Group

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Latest Infinity Capital Group complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Feb 14, 2022Debt collectionAttempts to collect debt not owedDebt was paidFLNo timely replyNo
Oct 26, 2021Debt collectionAttempts to collect debt not owedDebt was paidFLNo timely replyNo
Sep 18, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseCANo timely replyNo
Mar 31, 2021Auto loans & leasesGetting a loan or leaseFraudulent loanGANo timely replyNo
Mar 27, 2020Auto loans & leasesGetting a loan or leaseCredit denialWINo timely replyNo
Dec 21, 2019Debt collectionAttempts to collect debt not owedDebt was paidCANo timely replyNo
Nov 13, 2019Debt collectionCommunication tacticsFrequent or repeated callsCANo timely replyNo
Jun 27, 2017MortgagesTrouble during payment processCAExplainedYes
Jan 29, 2017Debt collectionDisclosure verification of debtNot given enough info to verify debtTXExplainedYes
Mar 26, 2015Auto loans & leasesTaking out the loan or leaseCAExplainedYes

Questions about Infinity Capital Group

How many complaints does Infinity Capital Group have?

Infinity Capital Group has 10 complaints on record since March 2015, including 0 in the last 12 months and 0 in the last 30 days.

Does Infinity Capital Group respond to complaints?

Yes. Infinity Capital Group answered 30% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Infinity Capital Group?
Is Infinity Capital Group legit?

Infinity Capital Group is a real company with a public complaint record: consumers have complained about it 10 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Infinity Capital Group legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Infinity Capital Group?

Complain to Infinity Capital Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Infinity Capital Group complaints come from?

Most come from California (5), Florida (2), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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