Mortgages
Innovative Mortgage Services mortgages complaints
Consumers have filed 5 complaints about Innovative Mortgage Services's mortgages. See the whole Innovative Mortgage Services record.
Innovative Mortgage Services against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Innovative Mortgage Services | 0 | - | - |
Latest Innovative Mortgage Services mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 3, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Aug 9, 2022 | Mortgages | Closing on a mortgage | Explained |
| Mar 9, 2021 | Mortgages | Closing on a mortgage | Explained |
| Dec 30, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jul 27, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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