Loan servicer · complaint record
Integrity Group complaints
Filed under Integrity Group Inc
Consumers have filed 4 complaints about Integrity Group since 2016, none in the last 12 months. It answered 25% on time and closed 100% with relief for the customer. The most common problem is dealing with my lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 25%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- -
Since September 2016
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Dec 2, 2019
Integrity Group complaints by month
The busiest month was September 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Integrity Group answered all time
- Closed with monetary relief125%
- Untimely response375%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Integrity Group complaints are about
Top Integrity Group problems
Inside "Dealing with my lender or servicer"
- Don't agree with fees charged 2
Integrity Group compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | Integrity GroupStudent loans | - | 0 | - |
Compare side by side: Integrity Group vs Earnest · Integrity Group vs College Ave Student Loan Servicing · Integrity Group vs Meritize Financial · Integrity Group vs LendKey Technologies
What people say about Integrity Group
All experiencesNo experiences with Integrity Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Integrity Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 2, 2019 | Credit cards | Fees or interestCharged too much interest | No timely reply |
| Aug 30, 2017 | Money transfers & apps | Fraud or scam | No timely reply |
| Feb 20, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | No timely reply |
| Sep 28, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Money back |
Questions about Integrity Group
How many complaints does Integrity Group have?
Integrity Group has 4 complaints on record since September 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Integrity Group respond to complaints?
Yes. Integrity Group answered 25% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Integrity Group?
The most common problems are dealing with my lender or servicer (2), fees or interest (1), fraud or scam (1).
Is Integrity Group legit?
Integrity Group is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Integrity Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Integrity Group?
Complain to Integrity Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Integrity Group complaints come from?
Most come from North Carolina (2), New Jersey (1), Pennsylvania (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Integrity Group
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