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Mortgage company · complaint record

InvestMark Mortgage complaints

Consumers have filed 2 complaints about InvestMark Mortgage since 2020, 1 of them in the last 12 months. It answered 0% on time and closed 100% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
2

Since December 2020

Last 12 months
1

new vs the year before

Answered on time
0%

Industry: 96%

Closed with relief
100%

Typical mortgage company: 5%

Last 30 days
0

Newest: Dec 18, 2025

Rank
#365 of 595

Most complained-about mortgage lenders & servicers

InvestMark Mortgage complaints by month

The busiest month was December 2020 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How InvestMark Mortgage answered all time

  • Closed with monetary relief150%
  • Closed with explanation150%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top InvestMark Mortgage problems

Inside "Applying for a mortgage or refinancing an existing mortgage"

  • Changes in loan terms during the application process 1

InvestMark Mortgage compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8InvestMark MortgageMortgages-1new0%100%-

Compare side by side: InvestMark Mortgage vs Midwest Loan Services · InvestMark Mortgage vs Truhome Solutions · InvestMark Mortgage vs NEXA Mortgage · InvestMark Mortgage vs Hilltop

What people say about InvestMark Mortgage

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Latest InvestMark Mortgage complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Dec 18, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processTXMoney backNo
Dec 1, 2020MortgagesClosing on a mortgageTXExplainedYes

Questions about InvestMark Mortgage

How many complaints does InvestMark Mortgage have?

InvestMark Mortgage has 2 complaints on record since December 2020, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does InvestMark Mortgage respond to complaints?

Yes. InvestMark Mortgage answered 0% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix; 100% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with InvestMark Mortgage?
Is InvestMark Mortgage legit?

InvestMark Mortgage is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is InvestMark Mortgage legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against InvestMark Mortgage?

Complain to InvestMark Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most InvestMark Mortgage complaints come from?

Most come from Texas (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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