Credit reporting
KeyBank credit reporting complaints
Consumers have filed 456 complaints about KeyBank's credit reporting, 69 in the last 12 months (-5%). KeyBank answered 100% on time and closed 18% with relief. See the whole KeyBank record.
KeyBank against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | KeyBank | 69 | 100% | 18% |
Latest KeyBank credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Oct 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 14, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Money back |
| Oct 10, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 5, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Sep 22, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 22, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Sep 18, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 10, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 7, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 4, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 17, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 8, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Aug 5, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Aug 4, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 27, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 25, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 24, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 21, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 21, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Jul 17, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Jun 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 13, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 9, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 26, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 8, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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