Credit reporting
KeyBank credit reporting complaints
Consumers have filed 456 complaints about KeyBank's credit reporting, 69 in the last 12 months (-5%). KeyBank answered 100% on time and closed 18% with relief. See the whole KeyBank record.
KeyBank against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | KeyBank | 69 | 100% | 18% |
Latest KeyBank credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 6, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 5, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Apr 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Apr 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Apr 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Apr 21, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 11, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Mar 27, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 24, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 22, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 14, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Mar 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Mar 2, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 24, 2026 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Feb 24, 2026 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Feb 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Feb 22, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 16, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 7, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 6, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Fixed |
| Jan 18, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 13, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Dec 30, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 29, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 29, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 23, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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