Mortgage company · complaint record
Keystone Funding complaints
Filed under Keystone Funding, Inc.
Consumers have filed 2 complaints about Keystone Funding since 2021, none in the last 12 months. It answered 100% on time and closed 50% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- -
Since March 2021
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 28, 2025
Keystone Funding complaints by month
The busiest month was March 2021 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Keystone Funding answered all time
- Closed with monetary relief150%
- Closed with explanation150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Keystone Funding problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Changes in loan terms during the application process 1
Keystone Funding compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Keystone FundingMortgages | - | 0 | - |
Compare side by side: Keystone Funding vs Midwest Loan Services · Keystone Funding vs Truhome Solutions · Keystone Funding vs NEXA Mortgage · Keystone Funding vs Hilltop
What people say about Keystone Funding
All experiencesNo experiences with Keystone Funding yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Keystone Funding complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 28, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Mar 4, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
Questions about Keystone Funding
How many complaints does Keystone Funding have?
Keystone Funding has 2 complaints on record since March 2021, including 0 in the last 12 months and 0 in the last 30 days.
Does Keystone Funding respond to complaints?
Yes. Keystone Funding answered 100% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Keystone Funding?
The most common problems are applying for a mortgage or refinancing an existing mortgage (2).
Is Keystone Funding legit?
Keystone Funding is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Keystone Funding legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Keystone Funding?
Complain to Keystone Funding in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Keystone Funding complaints come from?
Most come from Delaware (1), Virginia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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