Mortgages
Kind mortgages complaints
Consumers have filed 23 complaints about Kind's mortgages, 11 in the last 12 months. Kind answered 100% on time and closed 11% with relief. See the whole Kind record.
Kind against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Kind | 11 | 100% | 11% |
Latest Kind mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 3, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 16, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | In progress |
| Oct 5, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Money back |
| Aug 28, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Jul 16, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| May 21, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| Apr 21, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Apr 13, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Mar 27, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Dec 23, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Nov 18, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Aug 20, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jul 24, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Jun 15, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Apr 23, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Money back |
| Mar 20, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Mar 3, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 27, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Jan 15, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Oct 17, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Sep 15, 2022 | Mortgages | Closing on a mortgage | Explained |
| Mar 13, 2022 | Mortgages | Trouble during payment process | Explained |
| Dec 20, 2021 | Mortgages | Closing on a mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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