Credit bureau · complaint record
Kiwi Financial complaints
Filed under Kiwi Financial Inc.
Consumers have filed 18 complaints about Kiwi Financial since 2024, 12 of them in the last 12 months. It answered 100% on time and closed 42% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 18
- Last 12 months
- 12
- Answered on time
- 100%
- Closed with relief
- 42%
- Last 30 days
- 2
- Rank
- #182 of 566
Since October 2024
new vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Nov 1, 2026
Most complained-about credit bureaus & report companies
Kiwi Financial complaints by month
The busiest month was October 2026 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Kiwi Financial answered all time
- Closed with monetary relief15.6%
- Closed with non-monetary relief422.2%
- Closed with explanation1372.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Kiwi Financial complaints are about
Top Kiwi Financial problems
Inside "Incorrect information on your report"
- Account information incorrect 5
- Information belongs to someone else 3
- Account status incorrect 3
Kiwi Financial compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | Kiwi FinancialCredit reporting | - | 12 | - |
Compare side by side: Kiwi Financial vs Apple Financing · Kiwi Financial vs Nav Technologies · Kiwi Financial vs Opportunity Fund · Kiwi Financial vs Heritage Financial Group
What people say about Kiwi Financial
All experiencesNo experiences with Kiwi Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Kiwi Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Oct 25, 2026 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | Fixed |
| Oct 2, 2026 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | Fixed |
| Oct 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Sep 18, 2026 | Payday & personal loans | Problem when making payments | Money back |
| Aug 18, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 11, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 7, 2026 | Payday & personal loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 16, 2026 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Feb 11, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 24, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Questions about Kiwi Financial
How many complaints does Kiwi Financial have?
Kiwi Financial has 18 complaints on record since October 2024, including 12 in the last 12 months and 2 in the last 30 days. That makes it number 1,343 of every company by complaints this year.
Does Kiwi Financial respond to complaints?
Yes. Kiwi Financial answered 100% of its complaints on time (within 15 days) and closed 42% with relief - money back or a fix; 8.3% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Kiwi Financial?
The most common problems are incorrect information on your report (11), problem when making payments (1), problem with additional add-on products or services (1).
Is Kiwi Financial legit?
Kiwi Financial is a real company with a public complaint record: consumers have complained about it 18 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Kiwi Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Kiwi Financial?
Complain to Kiwi Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Kiwi Financial complaints come from?
Most come from Puerto Rico (16), Minnesota (1), Massachusetts (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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