Debt collector · complaint record
Legacy Customer Management Group complaints
Filed under Legacy Customer Management Group, LLC
Consumers have filed 11 complaints about Legacy Customer Management Group since 2014, 4 of them in the last 12 months. It answered 0% on time and closed 100% with relief for the customer. The most common problem is took or threatened to take negative or legal action.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 11
- Last 12 months
- 4
- Answered on time
- 0%
- Closed with relief
- 100%
- Last 30 days
- 1
- Rank
- #1,016 of 1,963
Since January 2014
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 26, 2026
Most complained-about debt collectors
Legacy Customer Management Group complaints by month
The busiest month was January 2015 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Legacy Customer Management Group answered all time
- Closed with non-monetary relief327.3%
- Untimely response872.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Legacy Customer Management Group complaints are about
Top Legacy Customer Management Group problems
Inside "Took or threatened to take negative or legal action"
- Threatened to sue you for very old debt 1
- Seized or attempted to seize your property 1
Where Legacy Customer Management Group complaints come from
Most complaints: Missouri (2), California (2), Arizona (1), Georgia (1), Florida (1).
Legacy Customer Management Group compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Legacy Customer Management GroupDebt collection | - | 4 | - |
Compare side by side: Legacy Customer Management Group vs Green Square · Legacy Customer Management Group vs EMoneyUSA · Legacy Customer Management Group vs Mullooly Jeffrey Rooney & Flynn · Legacy Customer Management Group vs Credit World Services
What people say about Legacy Customer Management Group
All experiencesNo experiences with Legacy Customer Management Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Legacy Customer Management Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 26, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | No timely reply |
| Jun 10, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | No timely reply |
| May 8, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | No timely reply |
| Apr 8, 2026 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | No timely reply |
| Oct 16, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Jan 23, 2015 | Debt collection | Communication tacticsThreatened to take legal action | No timely reply |
| Jan 21, 2015 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | No timely reply |
| Aug 14, 2014 | Debt collection | Taking/threatening an illegal actionThreatened to sue on too old debt | No timely reply |
| May 30, 2014 | Debt collection | Communication tacticsThreatened to take legal action | Fixed |
| Mar 4, 2014 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Fixed |
| Jan 9, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Fixed |
Questions about Legacy Customer Management Group
How many complaints does Legacy Customer Management Group have?
Legacy Customer Management Group has 11 complaints on record since January 2014, including 4 in the last 12 months and 1 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does Legacy Customer Management Group respond to complaints?
Yes. Legacy Customer Management Group answered 0% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Legacy Customer Management Group?
The most common problems are took or threatened to take negative or legal action (2), false statements or representation (1), threatened to contact someone or share information improperly (1).
Is Legacy Customer Management Group legit?
Legacy Customer Management Group is a real company with a public complaint record: consumers have complained about it 11 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Legacy Customer Management Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Legacy Customer Management Group?
Complain to Legacy Customer Management Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Legacy Customer Management Group complaints come from?
Most come from Missouri (2), California (2), Arizona (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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