Mortgage company · complaint record
Loan Garden complaints
Filed under Loan Garden LLC
Consumers have filed 2 complaints about Loan Garden since 2023, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since July 2023
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 27, 2023
Loan Garden complaints by month
The busiest month was July 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Loan Garden answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Loan Garden problems
Loan Garden compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Loan GardenMortgages | - | 0 | - |
Compare side by side: Loan Garden vs Midwest Loan Services · Loan Garden vs Truhome Solutions · Loan Garden vs NEXA Mortgage · Loan Garden vs Hilltop
What people say about Loan Garden
All experiencesNo experiences with Loan Garden yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Loan Garden complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 27, 2023 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Jul 28, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Loan Garden
How many complaints does Loan Garden have?
Loan Garden has 2 complaints on record since July 2023, including 0 in the last 12 months and 0 in the last 30 days.
Does Loan Garden respond to complaints?
Yes. Loan Garden answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Loan Garden?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), closing on a mortgage (1).
Is Loan Garden legit?
Loan Garden is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Loan Garden legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Loan Garden?
Complain to Loan Garden in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Loan Garden complaints come from?
Most come from California (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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